Privacy Policy

Effective Date: March 1, 2025

1. Purpose

This Privacy Policy outlines how Harvest AI ("we," "us," or "our") collects, uses, and discloses personal information ("Personal Data") from users ("Users") of our website, www.useharvest.ca (the "Site"), and the services we offer (the "Services"). By accessing our Site or using our Services, you consent to the practices described in this policy.

2. Scope & Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with an updated effective date. Continued use of our Site and Services after such changes indicates acceptance of the revised policy.

3. Information We Collect

• Information You Provide Directly:
  
  • Account Information: When creating an account, we collect your name, email address, and phone number.
  • Correspondence: We retain records of any communications you send to us.
• Information Collected Automatically:
  
  • Device and Usage Information: We gather data such as IP addresses, browser types, operating systems, and timestamps when you access our Site.
  • Cookies and Similar Technologies: We utilize cookies to enhance user experience and analyze Site usage. You can manage cookie preferences through your browser settings.
• Information About Debtors:
  
  • If you provide information about third parties (e.g., debtors), you confirm that you have obtained consent or have the legal right to share such information with us.

4. How We Use Your Information

• To Provide and Improve Services: Facilitate account creation, process transactions, and enhance Site functionality.
• To Communicate: Respond to inquiries, send updates, and provide information about our Services.
• To Ensure Compliance and Security: Adhere to legal obligations, enforce our terms, and prevent fraudulent activities.

5. How We Share Your Information

• Service Providers: We may share your information with third-party vendors who assist in operating our business (e.g., payment processors). These parties are obligated to protect your information and use it solely for the services they provide.
• Legal Obligations: We may disclose information to comply with legal processes or governmental requests.
• Business Transfers: In events such as mergers or acquisitions, user information may be transferred, with notice provided to affected users.

6. Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize the information.

7. Data Security

We implement appropriate technical and organizational measures to safeguard Personal Data against unauthorized access, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

8. Your Rights

• Access and Correction: You have the right to access and correct your Personal Data held by us.
• Withdrawal of Consent: You may withdraw consent for data processing where consent is the basis.
• Complaint: You can file a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights under PIPEDA have been violated.

9. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Harvest AI
privacy@useharvest.ca
80 Spadina Ave, Toronto, Canada

10. Cookies and Similar Technologies

Our Site uses cookies to enhance user experience. Cookies are small data files stored on your device. You can control cookie usage through your browser settings; however, disabling cookies may affect Site functionality.