Recover overdue invoices while preserving customer relationships
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Set up once, collect forever
Smart workflows that adapt to each customer and situation automatically.
Smart timing that actually works.
Send follow-ups at optimal times based on customer payment patterns and industry best practices.
Personalized messages at scale.
Every communication includes invoice details, payment history, and content relevant to the customer.
Multi-channel escalation.
Automatically escalate from email to SMS to calls based on response rates and aging.
Never lose track of a payment again
Real-time visibility into every customer communication and payment status.
See scheduled communications
Dashboard shows upcoming communications, overdue amounts, and which customers need attention.
Track every interaction
Complete history of emails sent, opened, and responses for each customer relationship.
Accounting integration
Real-time sync with QuickBooks, Xero, FreshBooks, Wave, and more.
Connect your email
Send from email provider to maintain trust and deliverability.
Payments flow directly to you
Process card, e-transfer, wire transfer, and cheque payments straight to your account.
FAQ
How can I track the progress of my collections?
Monitor everything through your real-time dashboard showing accounts being worked, communications sent, responses received, and payments made, with both detailed and summary views.
How is Harvest different from traditional debt collection agencies?
Unlike traditional agencies that use aggressive tactics and high fees, we focus on preserving customer relationships and provide actionable insights to help prevent future late payments.
What happens if a customer disputes a debt?
We immediately pause collection efforts and notify you of the dispute. You can review the details and provide additional information through your dashboard to help resolve the issue.
How do I access insights about why my customers aren't paying?
View payment pattern reports in your dashboard with filters to analyze by customer type, payment size, and industry. Harvest categorizes issues like disputed amounts, communication problems, or process delays.
How can I track the progress of my collections?
Monitor everything through your real-time dashboard showing accounts being worked, communications sent, responses received, and payments made, with both detailed and summary views.
How is Harvest different from traditional debt collection agencies?
Unlike traditional agencies that use aggressive tactics and high fees, we focus on preserving customer relationships and provide actionable insights to help prevent future late payments.
What happens if a customer disputes a debt?
We immediately pause collection efforts and notify you of the dispute. You can review the details and provide additional information through your dashboard to help resolve the issue.
What if a mistake was made, and a customer already paid?
Mark the account as paid in your dashboard and we'll immediately stop collection activities; our system also syncs with your accounting software to detect payments automatically.
